This Privacy Policy describes how we collect, use, and protect your information when you visit our website, make a purchase, create an account, or interact with our content. By using this website, you agree to the practices outlined below.
1. Information We Collect
We collect the following types of personal information when you use our site:
• Contact Information: Name, email address, mailing address, phone number (if provided).
• Account Information: Username, password, and other account details.
• Purchase Information: Billing address, shipping address, order details, and payment-related information (payment details are processed securely by third-party processors).
• Newsletter Information: Email address and any preferences you provide.
• Automatically Collected Data: IP address, browser type, device information, pages visited, time spent on the site, and referral sources.
• Cookies & Tracking Tools: Cookies, pixels, beacons, and similar technologies used for analytics, site functionality, and marketing.2
2. We use your information to:
• Process purchases and deliver merchandise.
• Manage user accounts.
• Send newsletters, announcements, and updates (you may unsubscribe at any time).
• Respond to your messages or customer service inquiries.
• Improve our website, content, and user experience.
• Analyze website traffic using analytics tools.
• Show relevant ads or retargeting content (if applicable).
• Ensure site security and prevent fraud.
3. How We Share Your Information
We may share information with:
• Payment Processors (e.g., Stripe, PayPal) for secure transaction handling.
• Email Marketing Services for sending newsletters and fan updates.
• Website Hosting Providers for operating and maintaining the site.
• Analytics Providers (e.g., Google Analytics) for understanding site usage.
• Advertising Platforms for marketing and retargeting (if used).
• Shipping Carriers for delivering merchandise.
We do not sell your personal information.
4. Cookies and Tracking Technologies
Our site uses cookies and similar tools to:
• Keep you logged in
• Remember your preferences
• Track site usage and performance
• Personalize content or advertising
You can manage or disable cookies through your browser settings, but some site features may not function properly.
5. Payment Information
We do not store your full payment details on our servers. All payments are processed through secure third-party providers who follow industry-standard security practices (such as PCI-DSS compliance).
6. User Accounts
If you create an account on our site:
• You are responsible for keeping your login credentials secure.
• You may update or delete your account information anytime through your profile settings.
• We may retain certain data for legal or business purposes even after account deletion.
7. Email Communications
By subscribing to our newsletter, you agree to receive email updates, promotional content, and announcements. You may unsubscribe at any time by clicking the link in any email.
8. Data Retention
We retain personal information only as long as necessary for:
• Fulfilling orders
• Managing accounts
• Meeting legal obligations
• Improving our services
9. Your Rights
Depending on your location, you may have rights such as:
• Accessing your data
• Updating or deleting your information
• Requesting a copy of your data
• Opting out of marketing communications
• Restricting or objecting to certain data uses
To submit a request, contact us using the information below.
10. Security
We use reasonable technical and organizational measures to protect your data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website is not intended for children under 13 (or the minimum age required by applicable law). We do not knowingly collect information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:
www.vmberlowe.com
