Please read these Terms of Service (“Terms”) carefully before using this website. By accessing or purchasing from this site, you agree to be bound by these Terms. If you do not agree, please do not use the site.
Overview
These Terms govern your use of this website, including purchasing merchandise, creating an account, joining the newsletter, and accessing any content or services operated by www.vmberlowe.com (“we,” “us,” “our”).
Eligibility
You must be at least 13 years old (or the minimum age required in your region) to use this site. By using our services, you represent that the information you provide is accurate and complete.
Accounts
If you create an account:
• You are responsible for maintaining account security and confidentiality.
• You must immediately notify us of any unauthorized use.
• We may suspend or terminate your account for violating these Terms or for suspicious activity.
You may delete your account at any time through your profile or by contacting us.
Purchases & Payments
• All purchases made through this site are subject to product availability.
• Prices are listed in US dollars.
• All payments are processed securely through third-party providers (e.g., Stripe, PayPal).
• You agree to provide accurate billing and shipping information.
We reserve the right to refuse or cancel any order at our discretion.
Shipping & Delivery
• Shipping times may vary based on your location and chosen delivery method.
• We are not responsible for delays caused by third-party carriers, customs, or other factors beyond our control.
• Any customs fees, taxes, or import duties are the responsibility of the buyer.
Returns & Refunds
Our return/refund policy is:
No Returns
All sales are final. We do not accept returns for refunds under any circumstances. Please review product details, sizing information, and your order carefully before completing your purchase.
Exchanges
While we do not offer returns, we do allow exchanges under the following conditions:
• The item must be unworn, unused, unwashed, and in its original condition.
• The exchange must be for an item of equal value.
• The request must be submitted within [Insert Timeframe—e.g., “7 days of delivery”].
• You are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at [Your Email Address] within [Insert Timeframe—e.g., “48 hours of delivery”] with your order number and photos of the issue. We will replace the item at no additional cost.
Non-Exchangeable Items
We cannot exchange:
• Used, worn, or washed items
• Items missing original packaging or tags
• Digital products (if applicable)
• Custom or personalized items (if applicable)
How to Request an Exchange
To initiate an exchange, contact us at:
[Your Email Address]
Include your order number, reason for exchange, and the item you would like instead.
Additional Notes
We reserve the right to refuse exchanges that do not meet the conditions listed above.
Newsletter & Communications
By signing up for the newsletter or creating an account, you agree to receive updates and promotional emails. You may unsubscribe at any time using the link in any email.
Intellectual Property
All music, images, videos, text, branding, graphics, merchandise designs, and other content on this site (“Content”) are owned by or licensed to [Artist Name].
You may not:
• Copy, reproduce, distribute, or modify any Content
• Use Content for commercial purposes without written permission
Prohibited Conduct
You agree not to:
• Use the site for unlawful purposes
• Violate any applicable laws
• Interfere with site functionality or security
• Upload harmful or malicious content
• Attempt to access unauthorized parts of the site
Third-Party Tools & Services
Our site may include links or integrations with third parties (payment processors, analytics tools, marketing platforms, etc.). We are not responsible for the content or practices of third-party websites or services.
Disclaimer
This site, its content, and all products are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
• Site availability
• Accuracy of content
• Reliability of services
• Fitness for a particular purpose
Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
• Any indirect, incidental, or consequential damages
• Lost profits or revenue
• Loss of data
• Issues arising from third-party services
Your sole remedy for dissatisfaction with the site is to stop using it.
Indemnification
You agree to indemnify and hold harmless [Artist / Website Name] from any claims, damages, losses, or expenses arising from your use of the site or violation of these Terms.
Changes to These Terms
We may update or modify these Terms at any time. The “Last Updated” date will reflect the latest version. Continued use of the site means you accept the revised Terms.
Governing Law
These Terms are governed by the laws of [Your Country/State], without regard to conflict-of-law rules.
Contact Us
If you have questions about these Terms, please contact us at:
www.vmberlowe.com
[Email Address]
